Privacy Policy

At Rudriva ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and make purchases from Rudriva.com.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Payment Information

  • Order History

Device Information

We may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Time Zone

  • Website Usage Data

  • Cookies and Similar Technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Verify and complete transactions

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional offers and marketing communications (with your consent)

Marketing Communications

By providing your contact information, you may receive:

  • Promotional emails

  • Product announcements

  • Special offers

  • Newsletter updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Payment Information

Payments made through Rudriva are processed using secure third-party payment gateways.

We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Payment processing is governed by the privacy policies of the respective payment providers.

Cookies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Enhance customer experience

  • Deliver relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Website hosting providers

  • Marketing and analytics service providers

  • Legal and regulatory authorities when required by law

These parties receive only the information necessary to perform their services.

Data Security

We implement reasonable security measures designed to protect your personal information from:

  • Unauthorized access

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and accounting requirements

  • Resolve disputes

  • Enforce agreements

Third-Party Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or external services.

We are not responsible for the privacy practices of such third-party websites and encourage users to review their privacy policies.

Children's Privacy

Rudriva does not knowingly collect personal information from individuals under the age of 18.

If you believe a minor has provided us with personal information, please contact us so we can remove such data.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon posting on this page.

We encourage users to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Rudriva
📧 Email: hello.rudriva@gmail.com
🌐 Website: www.rudriva.com

We will make reasonable efforts to address your concerns promptly.